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The Guest Services Receptionist at Stamford Health plays a crucial role in providing exceptional customer service to guests, including patients, families, and staff. This position is responsible for greeting and directing guests, answering phone calls, and ensuring a welcoming environment in the main lobby. The receptionist will also manage the Visitor Pass System, assist with the delivery of flowers and belongings, and maintain the aesthetic upkeep of the lobby area. This role is essential in creating a patient-centered atmosphere and requires a strong commitment to service excellence.