Guest Services Manager
Audubon Institute•New Orleans, LA
398d
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About The Position
The Manager of Downtown Guest Services Operations is responsible for overseeing the daily operations of the Guest Services department at the Audubon Aquarium and Insectarium. This role focuses on coaching and managing staff to ensure high levels of guest satisfaction and service quality. The manager works closely with the Guest Service Director to meet strategic objectives and foster a friendly atmosphere that prioritizes superior guest service. Key responsibilities include staff training, performance evaluation, and implementing guest service strategies based on feedback and analytics.
