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As the Guest Services Manager at South Seas, you will play a pivotal role in delivering exceptional guest experiences at our resort. Your primary responsibility will be to lead and manage our Front Office Team, which includes overseeing the Transportation, Concierge, and Bell Stand operations. This position requires a dynamic individual who thrives in fast-paced environments and is passionate about providing outstanding service. You will be trained in all aspects of front office operations, which will empower you to support and develop our team as we continue to rebuild and expand following Hurricane Ian. In this role, you will have the opportunity to recommend and implement innovative service and procedural changes that enhance guest satisfaction while managing expenses within approved budget constraints. Your leadership will be crucial in ensuring that our team adheres to company standards and safety regulations, providing optimal quality service and hospitality to our guests. If you are ready to take ownership and drive excellence in guest services, we invite you to join our dedicated team at South Seas.