GUEST SERVICES MANAGER
Embassy Suites Atlanta/Sugarloaf, GA•Duluth, GA
381d
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About The Position
The Guest Services Manager at Kana Hotel Group is responsible for overseeing the Front Office department, ensuring that all employees adhere to the highest standards of service excellence. This role involves managing guest services, conducting employee training, and maintaining a professional environment to enhance guest satisfaction. The manager will also develop operational plans, participate in budget preparation, and foster communication between departments to improve overall service quality.
