Guest Services Leader

Pilot Company•Whiteland, IN

1d•Onsite

About The Position

Shift Leaders at Pilot Company are responsible for supervising employees and the general operations of the store. The ideal candidate will possess excellent customer service skills to respond to the needs of customers and be self-motivated, ready to assist managers with tasks to ensure facilities are well-maintained and running smoothly. This role requires knowledge of store operations and a commitment to quality and customer service, aligning with PFJ's standards.

Requirements

Previous experience or working knowledge of retail operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Ability to work a flexible schedule of nights, days, weekends, and holidays
Background check is required

Responsibilities

Supervising employees and general operations of the store
Responding to the needs of customers
Assisting managers with tasks to keep facilities well-maintained and running smoothly