Part-Time: Guest Services II, Campus Safety & Security

Aims Community College•Greeley, CO

54d•$21

About The Position

Aims Community College actively supports an environment that embraces the College's Mission, Vision, Values and a culture of innovation and care. The College embraces and seeks to hire individuals who want to be a part of this environment and have the skill sets necessary to be successful in this position. The desired candidate will have excellent people skills and be well organized. The desired candidate will be responsible for having initial contact with persons attending the scheduled event. The Guest Services Technician II should have tremendous patience and have a general knowledge of the campus and building they are assigned to work. The Guest Service Technician II must show a willingness and ability to identify conflict and tension involving event attendees and be prepared to diffuse these situations when they arise.

Requirements

Three (3) years of experience doing crowd assessment/control (Law Enforcement, Military, Security.)
Certifications or specialized trainings
Stress management
Conflict management
Decision making
Critical thinking
Good communication (Verbal/Written)
Problem solving
Verbal de-escalation

Responsibilities

Be a reference for community members, visitors and Aims CC students and employees attending internal and external events.
Provide direction/event location to event attendees.
Report unsafe and hazardous conditions including building damage to Campus Security immediately.
Know the locations of life saving equipment (AED and Fire Extinguishers) in the building/area assigned.
Call 911 immediately for life safety medical emergencies.
Regulate accessible areas.
Report any suspicious activity, persons or packages to Campus Safety and Security immediately including: taking pictures, blocking off an area, asking people to move away, approaching the person.
Observing traffic and parking conditions reporting problems immediately to Campus Safety and Security.