Guest Services I LK, Lodge Kohler
About The Position
Join our guest services team — the heartbeat of our business and the warmth our guests remember long after their stay. Our Lodge Kohler team leads an action-packed boutique hotel just yards from Lambeau Field, home of the Green Bay Packers. Specific responsibilities include: Providing guests with prompt, courteous service that exceeds their expectations Assisting guests with their arrival, departure, luggage, and vehicles Valet parking vehicles Driving the guest shuttle in the Green Bay area Identification of guest and room number, analyzing the logistics and the most efficient procedures of bringing luggage to guest’s room Maintaining a working knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions Identifying guest and room number, analyze the logistics and the most efficient procedures of bringing luggage to guest's room Miscellaneous deliveries required by guest or hotel staff Maintaining a clean work area, including all common rooms and storage closets This is a full-time position. Shifts will be from 2:00pm to 11:00pm, weekdays and weekends.
Requirements
- Applicants must have a valid driver's license and be within the guidelines of Kohler Co. corporate insurance policy and be at least 21 years of age
- Applicants must be authorized to work in the US without requiring sponsorship now or in the future
Nice To Haves
- Prior experience with customer service preferred
Responsibilities
- Providing guests with prompt, courteous service that exceeds their expectations
- Assisting guests with their arrival, departure, luggage, and vehicles
- Valet parking vehicles
- Driving the guest shuttle in the Green Bay area
- Identification of guest and room number, analyzing the logistics and the most efficient procedures of bringing luggage to guest’s room
- Maintaining a working knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions
- Identifying guest and room number, analyze the logistics and the most efficient procedures of bringing luggage to guest's room Miscellaneous deliveries required by guest or hotel staff
- Maintaining a clean work area, including all common rooms and storage closets
Benefits
- Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
