Guest Services Director

NewSpring Church • Seneca, SC

1d

About The Position

The Guest Services Director is responsible for leading, building, and pastoring a team to create a welcoming environment, aligning all guest services efforts with the church's vision and the Guest Services’ standards.

Requirements

• This role is full time 40 hours per week.
• This role is eligible to receive a housing allowance.
• A college degree is required/preferred.
• This role adheres to a standard schedule, knowing it may fluctuate at times & based on certain needs. Standard schedule is: Sunday: 7:45am to 3:00pm Monday: 9:00am to 5:00pm Tuesday: 9:00am to 5:00pm Wednesday: 9:00am to 5:00pm Thursday: 9:00am to 5:00pm

Responsibilities

• Oversee Guest Services mission while aligning it with the overall vision of NewSpring Church
• Embody NewSpring and Guest Services mission in personal life, as well as teach, model, and coach others to do the same
• Build and pastor a leadership team of volunteers to care for, recruit and develop all volunteers in the Guest Services Ministry. Use resources as provided by the Guest Services Support team.
• Align Sunday Gathering environments with the Guest Services MPS.
• Review Guest Services metrics and use this as a resource to follow-up, encourage, etc.
• Utilize Rock to document communication and attendance for volunteers and guests to New Serve, New Here, and Serving Groups.
• Partner with Regional Safety Director in leading the Safety Area Leader to onboard, lead, and train Safety volunteers.
• Foster intercommunication between Ministries, Guest Services Support, and the Campus Pastor to make appropriate and vision aligned choices for the Spartanburg Campus.
• Adhere to and encompass the qualities and characteristics required of NewSpring Church staff members, as defined by the Policies and Procedures Handbook.
• Help with the planning and execution of local events for volunteers, ministries, and staff.
• Assist in the shepherding and care of the members of Newspring Clemson through conversations, pastoral visits, and personal discipleship.

Benefits

• This role is eligible to receive a housing allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees