Guest Services Coordinator - PT - Vanderbilt Beach & Harbour Club

SUNSTREAM HOTELS & RESORTS LLC • Pelican Bay, FL

21h • Onsite

About The Position

Responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. This position requires friendly, efficient registration, guest settlement, and the ability to provide accurate information to guests, co-workers and visitors. The schedule for this PT position is Sundays and Mondays, 9am to 5pm.

Requirements

• Previous guest/customer service and cash handling experience required
• Strong organizational and leadership qualities, interpersonal skills and dedicated commitment to excellence
• Must have ability to define problems, collects data, establishes facts, and draws valid conclusions
• Must have the ability to deal effectively and interact well with the employees throughout all levels of SunStream Hotels & Resorts
• Must be available days, weekends, and holidays
• Must be able to speak, read and write in English
• Bilingual a plus

Nice To Haves

• Bilingual a plus

Responsibilities

• taking reservations
• greeting and registering guests
• providing outstanding guest service during their stay
• settling the guest’s account upon completion of their stay
• friendly, efficient registration
• guest settlement
• provide accurate information to guests, co-workers and visitors

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed