Guest Services Coordinator (PT Summer Hire) - The Plaza

Long & Foster Companies • Ocean City, MD

280d • $17 - $19

About The Position

Guest Service Coordinator (Part-Time/ Seasonal) supports the vacation rental team by assisting guests who have checked-in to answer questions, coordinate repair requests, inspecting properties, putting check-in materials together between check-in weekends.

Requirements

• High School diploma or equivalent
• Valid driver's license
• Good verbal communication and customer service skills
• Ability to work independently and with the team
• Maintain a flexible schedule
• Able to work weekends
• Basic computer skills including Microsoft Office

Responsibilities

• Supports the rental team by responding to calls, emails and messages
• Trouble shoot problems with guests and schedules maintenance calls as needed by entering a work order into our operating system
• Communicating with property owners to keep them updated of any situations
• Handle routine tasks such as delivering items including lightbulbs, mattress pads, shower liners, etc.
• Inspect properties for cleanliness and damages and complete the inspection report
• Perform various errands going out and making new property keys, delivering items to a guest or picking up items left behind by guests
• Putting together check-in materials for the upcoming arrivals and organizing the check-in envelopes, keys and passes

Benefits

• Full suite of benefits including Medical
• Health Savings Account
• Dental
• Vision
• Life Insurance
• Paid Vacation (PTO)
• 401(k) with employer match
• Flexible Spending Account
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED