Guest Services Attendant - On-Call

Cabot-Managed Properties • Laconia, IN

1d • Onsite

About The Position

Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana. Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings.
About Cabot-Managed Properties
Since 2022, Cabot has managed the strategy and operations of four exceptional golf courses across the United States, including Cascata and Rio Secco in Las Vegas, Nevada, Grand Bear in Saucier, Mississippi, and Chariot Run in Laconia, Indiana.
Position Overview
The Guest Services Attendant ensures each guest has an excellent experience by providing superior service in from arrival to the departure. The Attendant reports to the General Manager and works closely with all club staff to create an unrivaled guest experience.

Requirements

• Strong verbal communication skills
• Excellent customer service skills
• Strong organizational skills
• Basic knowledge of the game of golf
• Ability to carry out detailed written and verbal instructions independently.

Nice To Haves

• 1+ years of previous experience in the golf industry
• 1+ years of previous experience in a customer service or customer-facing role
• Passionate about the game of golf

Responsibilities

• Greet and welcome arriving guests utilizing excellent customer service skills.
• Handling guest's equipment and transporting it to the golf car staging area.
• Give all guests miscellaneous information that may help them in playing the course.
• Provide guests with thoroughly cleaned and good operating golf cars that are stocked with scorecards, pencils, divot sand, and ice.
• Ensure that the golf car facility is always clean and orderly.
• Service the practice facility, including setting up the practice facility for play; continually replenish the supply of practice balls; patrolling the practice tee to pick up trash and to organize tee stations; rotate practice tee area in accordance with tee maintenance program; collect and clean golf balls at the end of the day, ensuring that all golf balls are in excellent condition.
• Work closely with the Golf Shop Staff to ensure that all club rules including dress code and beverage policy are followed by guests.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED