Hospital Guest Services Attendant - Phoenix, AZ

Parking Management Company • Phoenix, AZ

7d • $15 • Onsite

About The Position

Join our team and play a vital role in enhancing the hospital experience for patients, visitors, and staff. As a Hospitality Associate, you'll deliver exceptional customer service, ensure a welcoming atmosphere, and contribute to maintaining a safe and secure environment.

Requirements

• High School Diploma or GED preferred.
• Previous customer service or administrative experience is advantageous.
• Excellent communication and interpersonal skills.
• Ability to handle inquiries and resolve issues calmly and efficiently.
• Dedication to delivering exceptional service with empathy and a helpful attitude.
• Strong teamwork and collaboration skills.

Nice To Haves

• Previous customer service or administrative experience is advantageous.

Responsibilities

• Warm Welcomes: Greet all guests warmly with a friendly smile and positive demeanor.
• Patient and Visitor Support: Provide clear directions, answer inquiries, and assist with navigating the hospital.
• Security and Access Control: Screen visitors, enforce hospital policies, and uphold security protocols.
• Communication Hub: Manage phone calls, operate paging systems, and facilitate connections between visitors and staff.
• Patient Care Support: Retrieve wheelchairs, promptly deliver gifts, and notify nursing staff of patient needs.
• Administrative Tasks: Assist house supervisors with various administrative duties as needed.

Benefits

• Opportunities for professional development and advancement within the company.
• Growth opportunities within the company.
• Flexible schedules to accommodate your lifestyle.
• Comprehensive training programs and ongoing support.
• Referral Incentive Program.
• Exciting lifestyle benefits, rewards, and recognition.
• Employee discounts on accommodations, dining, and other services.
• Daily cash and digital tips for tipped positions.
• Employee uniforms for hourly field positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees