Hospital Guest Services Attendant - Phoenix, AZ

Parking Management Company-posted 3 days ago
$15 - $15/Yr
Full-time • Entry Level
Onsite • Phoenix, AZ
5,001-10,000 employees
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Join our team and play a vital role in enhancing the hospital experience for patients, visitors, and staff. As a Hospitality Associate, you'll deliver exceptional customer service, ensure a welcoming atmosphere, and contribute to maintaining a safe and secure environment.

  • Warm Welcomes: Greet all guests warmly with a friendly smile and positive demeanor.
  • Patient and Visitor Support: Provide clear directions, answer inquiries, and assist with navigating the hospital.
  • Security and Access Control: Screen visitors, enforce hospital policies, and uphold security protocols.
  • Communication Hub: Manage phone calls, operate paging systems, and facilitate connections between visitors and staff.
  • Patient Care Support: Retrieve wheelchairs, promptly deliver gifts, and notify nursing staff of patient needs.
  • Administrative Tasks: Assist house supervisors with various administrative duties as needed.
  • High School Diploma or GED preferred.
  • Previous customer service or administrative experience is advantageous.
  • Excellent communication and interpersonal skills.
  • Ability to handle inquiries and resolve issues calmly and efficiently.
  • Dedication to delivering exceptional service with empathy and a helpful attitude.
  • Strong teamwork and collaboration skills.
  • Opportunities for professional development and advancement within the company.
  • Growth opportunities within the company.
  • Flexible schedules to accommodate your lifestyle.
  • Comprehensive training programs and ongoing support.
  • Referral Incentive Program.
  • Exciting lifestyle benefits, rewards, and recognition.
  • Employee discounts on accommodations, dining, and other services.
  • Daily cash and digital tips for tipped positions.
  • Employee uniforms for hourly field positions.
  • And more!
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