Guest Services Associate

Wesley Willows•Rockford, IL

1d•$15 - $18•Onsite

About The Position

Serve as the welcoming face for residents, guests, and staff Answer phones and provide professional clerical support (copying, scanning, mail, packages) Track visitor arrivals and departures and notify appropriate departments Generate nameplates, submit work orders, and retrieve mail Support multiple departments with administrative duties Follow emergency protocols and maintain a polished, confidential, and respectful demeanor

Requirements

High school diploma or equivalent (required)
Computer proficiency and strong communication skills, both verbal and written (required)
Must be at least 18 years of age or older (required)

Nice To Haves

Minimum of one year of customer service or administrative experience (preferred)

Responsibilities

Serve as the welcoming face for residents, guests, and staff
Answer phones and provide professional clerical support (copying, scanning, mail, packages)
Track visitor arrivals and departures and notify appropriate departments
Generate nameplates, submit work orders, and retrieve mail
Support multiple departments with administrative duties
Follow emergency protocols and maintain a polished, confidential, and respectful demeanor