Guest Services Associate
About The Position
Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, leadership programs...and more! Description RESPONSIBILITIES: Provides a welcoming and supportive environment for all people entering assigned areas Provides paging for emergency situations Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening) Provides wayfinding information to all guests, including specifics directions to each department within the facility Communicates services and capabilities of each facility Responds to incoming calls for directions and related information promptly, effectively, courteously Provides coverage as needed for the front desk and lobby Maintains, rearranges, orders, and waters flowers for lobbies and other designated areas.
Requirements
- A high school diploma or equivalent.
Responsibilities
- Provides a welcoming and supportive environment for all people entering assigned areas
- Provides paging for emergency situations
- Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening)
- Provides wayfinding information to all guests, including specifics directions to each department within the facility
- Communicates services and capabilities of each facility
- Responds to incoming calls for directions and related information promptly, effectively, courteously
- Provides coverage as needed for the front desk and lobby
- Maintains, rearranges, orders, and waters flowers for lobbies and other designated areas.
Benefits
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship, development, leadership programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
