Guest Services Associate

GO RENTALS•Naples, FL

19h•Onsite

About The Position

Go Rentals, founded in 1995, is a leading car rental service company specializing in high-touch, quality vehicle rentals for discerning business and leisure travelers, particularly within the aviation and hospitality sectors. The company prides itself on personalized service, beautifully maintained vehicles, and a dedicated team committed to making travel enjoyable and convenient. Go Rentals is recognized as the official Forbes Travel Guides, Elite Car Rental Provider. The company fosters a culture of curiosity and continuous learning, offering proprietary in-house training for new hires and promoting from within to encourage career development and engagement with partners, guests, and peers. They emphasize both personal and professional growth for their team members. The ideal candidate for the Guest Services Associate role is hospitality-minded, understands first-class service, is comfortable and professional with high-profile guests, and is eager to learn, create, and collaborate within a fun team. This role is suited for individuals who appreciate luxury, love to travel, and are driven by limitless growth and earning opportunities within a rapidly expanding company that offers ample opportunities for advancement, excellent pay, and benefits.

Requirements

Must have a Valid Unrestricted Driver’s License
Must have one to two years of driving experience and be insurable
Must be 21 years of age or older (Not Montana or Hawaii)
Experience in Sales and Customer Service
Excellent Communication Skills
Minimum of a high school diploma or GED equivalent
Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.

Nice To Haves

Experience in Aviation, Auto Rental, Guest Services, or Hospitality
Willingness to travel for extended periods
Smartphone/tablet/technology savvy
College degree
Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.

Benefits

Medical
Dental Low and Vision paid 100% by employer
$25,000.00 Basic Employee Life/AD&D Insurance for individual employees
Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
Employee Assistance Program
Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
Identity Theft Assistance Services
Travel Assistance through Mutual of Omaha
COVID19 Resources (telehealth, mental health benefits and testing)
Pharmacy Discount Programs through CVS & Good RX
Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
401(k) Retirement Program
2 Weeks accrued Vacation with cash out program after 1st year
Generous Sick and Safe accrued time off program
Paid Holidays
Paid Birthday off
Cell Phone Pay of $40.00 a Month for hourly employees
$1,000.00 Referral Bonus Program for hourly employees
Employee Discounts for Auto Rentals (Friends & Family)
Employee Wholesale Auto Purchase Program
Perks@Work Program Member Ship - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
Commission Program
Access to a full library of hundreds of online professional career training; from sales to software and nearly every-thing in between