Guest Services Associate

Greenmeadows•Fitchburg, MA

14d

About The Position

Guest Services Associate II works and manages POS stations to sell medical and recreational products as well as cover the medical reception desk. Primary Responsibilities:Independently advises customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;Correctly label cannabis products when asked of assistance from the retail vaultEducate customers on the safe use of their selected cannabis products;Check customers' identification documents to verify that they are of legal age;Process customers' payments using the dispensary / retail's POS system;Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;Ensure the dispensary is clean and well-organized at all times;Take inventory of cannabis products and ensure that the sales floor is adequately stocked. Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc. May participate in closing activities for the inventory vault areaAbility to review and follow company SOPs which are based on the CCC Regulations for the State of MassachusettsEngaging and supporting GMF's marketing initiativesGreen Meadows supports a diverse workforce. We encourage candidates from diverse backgrounds to apply! For fast track resumes, please follow the prompts on our career page to DIVERSE candidates.

Requirements

1+ years of customer facing experience in the Retail or Hospitality Industries
Comfortable working with computers, preferably retail POS systems
Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body

Nice To Haves

Ability to speak more than one language (preferably Spanish)
Foundational understanding of sales and upselling of products

Responsibilities

Independently advises customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis
Correctly label cannabis products when asked of assistance from the retail vault
Educate customers on the safe use of their selected cannabis products
Check customers' identification documents to verify that they are of legal age
Process customers' payments using the dispensary / retail's POS system
Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research
Ensure the dispensary is clean and well-organized at all times
Take inventory of cannabis products and ensure that the sales floor is adequately stocked
Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc
May participate in closing activities for the inventory vault area
Ability to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts
Engaging and supporting GMF's marketing initiatives