Guest Services Associate

Green Meadows Farms • Fitchburg, MA

16d

About The Position

Guest Services Associate II works and manages POS stations to sell medical and recreational products as well as cover the medical reception desk.

Requirements

• 1+ years of customer facing experience in the Retail or Hospitality Industries.
• Comfortable working with computers, preferably retail POS systems.
• Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.

Nice To Haves

• Ability to speak more than one language (preferably Spanish).
• Foundational understanding of sales and upselling of products

Responsibilities

• Independently advises customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;
• Correctly label cannabis products when asked of assistance from the retail vault
• Educate customers on the safe use of their selected cannabis products;
• Check customers' identification documents to verify that they are of legal age;
• Process customers' payments using the dispensary / retail's POS system;
• Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;
• Ensure the dispensary is clean and well-organized at all times;
• Take inventory of cannabis products and ensure that the sales floor is adequately stocked.
• Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.
• May participate in closing activities for the inventory vault area
• Ability to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts
• Engaging and supporting GMF’s marketing initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed