Guest Services Associate - Per Diem (varied shift) NMC
About The Position
Atlantic Health is seeking Per Diem Guest Services Associates at Newton Medical Center working varied shifts; may require a minimum of three days per week including every other weekend. Starting rate: $20.52/hr. Essential Function/Responsibilities: Courteously greets everyone requesting to enter the facility, acts as the first point of contact and creates first impression on the visitors. Collects required identification and follows screening protocols. Documents according to CDC Guidelines. Provides direction, guidance, and information pertaining to the facility. Handles and routes all incoming phone calls/mails. Supports other administrative staff with support overflow work, including word processing, data entry and internet research tasks. Must be able to manage multiple inquiries in a calm and professional manner. Able to multitask and be flexible with facilitating inquiries for patients, visitors, and family members. Performs other related duties as assigned.
Requirements
- To provide a safe environment to our patients, we require that all candidates must be able to read, write and speak English.
- HS Diploma or GED equivalent required.
- Candidate must possess excellent communication and interpersonal skills.
- 0-3 years of Customer Service experience preferred.
Nice To Haves
- Retail experienced preferred.
- Bilingual preferred.
Responsibilities
- Courteously greets everyone requesting to enter the facility, acts as the first point of contact and creates first impression on the visitors.
- Collects required identification and follows screening protocols.
- Documents according to CDC Guidelines.
- Provides direction, guidance, and information pertaining to the facility.
- Handles and routes all incoming phone calls/mails.
- Supports other administrative staff with support overflow work, including word processing, data entry and internet research tasks.
- Must be able to manage multiple inquiries in a calm and professional manner.
- Able to multitask and be flexible with facilitating inquiries for patients, visitors, and family members.
- Performs other related duties as assigned.
Benefits
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
