Guest Services Associate - FT (varied shift) NMC
About The Position
Atlantic Health is seeking a Full-Time Guest Services Associate at Newton Medical Center working varied shifts; including every other weekend. Starting rate: $18.50/hr. Essential Function/Responsibilities: Courteously greets everyone requesting to enter the facility, acts as the first point of contact and creates first impression on the visitors. Collects required identification and follows screening protocols. Documents according to CDC Guidelines. Provides direction, guidance, and information pertaining to the facility. Handles and routes all incoming phone calls/mails. Supports other administrative staff with support overflow work, including word processing, data entry and internet research tasks. Must be able to manage multiple inquiries in a calm and professional manner. Able to multitask and be flexible with facilitating inquiries for patients, visitors, and family members. Performs other related duties as assigned. Qualifications/Requirements: To provide a safe environment to our patients, we require that all candidates must be able to read, write and speak English. HS Diploma or GED equivalent required. Candidate must possess excellent communication and interpersonal skills. Relevant Experience: 0-3 years of Customer Service experience preferred. Retail experienced preferred. Bilingual preferred.
Requirements
- To provide a safe environment to our patients, we require that all candidates must be able to read, write and speak English.
- HS Diploma or GED equivalent required.
- Candidate must possess excellent communication and interpersonal skills.
Nice To Haves
- 0-3 years of Customer Service experience preferred.
- Retail experienced preferred.
- Bilingual preferred.
Responsibilities
- Courteously greets everyone requesting to enter the facility, acts as the first point of contact and creates first impression on the visitors.
- Collects required identification and follows screening protocols.
- Documents according to CDC Guidelines.
- Provides direction, guidance, and information pertaining to the facility.
- Handles and routes all incoming phone calls/mails.
- Supports other administrative staff with support overflow work, including word processing, data entry and internet research tasks.
- Must be able to manage multiple inquiries in a calm and professional manner.
- Able to multitask and be flexible with facilitating inquiries for patients, visitors, and family members.
- Performs other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
