Guest Services Assistant Manager

Whoa Zone • Whiting, IN

10d • $16 - $22 • Onsite

About The Position

Are you ready to dive into an exciting summer adventure as our Seasonal Guest Services Assistant Manager? The Whoa Zone at Whihala Beach is Located at 1561 Park Road, Whiting, IN, this onsite position offers a dynamic environment perfect for teachers, school staff, and college students with stellar leadership skills. You'll have the chance to showcase and enhance your leadership skills while ensuring our guests experience the ultimate fun! Plus, with competitive pay ranging from $16 to $22 per hour, you can enjoy a rewarding role while earning a solid paycheck. Imagine honing your leadership skills within a vibrant team of energetic individuals and creating unforgettable memories for guests each day. Join the Whoa Zone family where excellence and customer-centricity thrive and make this summer one for the books! Make a difference as a Guest Services Assistant Manager As the Seasonal Guest Services Assistant Manager at Whoa Zone, you will oversee the day-to-day operations of our thrilling outdoor Water Based Family Recreation Destination nestled right on the beach/lakefront. You’ll manage an inflatable aqua park, watercraft rentals, concessions, and retail and ticket sales while inspiring a team culture that prioritizes exceptional guest service. This role demands strong leadership skills as you guide, motivate, and develop your team, ensuring every member performs at their best. You will leverage individual strengths to enhance guest satisfaction while maximizing productivity throughout the park. Additionally, you will administer training programs and assist in resolving employee issues, creating a positive work environment that embodies our commitment to excellence. What matters most To thrive as the Seasonal Guest Services Assistant Manager at Whoa Zone, you'll need a blend of leadership skills and a passion for customer-centric service. With 1-2 years of leadership experience under your belt, you'll bring a wealth of understanding in guiding teams toward success. Additionally, familiarity with software tools for scheduling, ticket sales, and inventory management will set you up for triumph in this role. Strong communication skills are a must, as you'll inspire and motivate your team to deliver exceptional guest experiences. A knack for problem-solving and an ability to handle various operational challenges will help maintain an energetic and fun atmosphere for both staff and guests. Your organizational skills will be essential in overseeing day-to-day operations, ensuring everything runs smoothly and efficiently.

Requirements

• 1-2 years of leadership experience.
• Familiarity with software tools for scheduling, ticket sales, and inventory management
• Strong communication skills
• A knack for problem-solving and an ability to handle various operational challenges
• Organizational skills

Responsibilities

• Oversee the day-to-day operations of our thrilling outdoor Water Based Family Recreation Destination nestled right on the beach/lakefront.
• Manage an inflatable aqua park, watercraft rentals, concessions, and retail and ticket sales while inspiring a team culture that prioritizes exceptional guest service.
• Guide, motivate, and develop your team, ensuring every member performs at their best.
• Leverage individual strengths to enhance guest satisfaction while maximizing productivity throughout the park.
• Administer training programs and assist in resolving employee issues, creating a positive work environment that embodies our commitment to excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed