Guest Services Ambassador

University of Wisconsin Hospitals and Clinics Authority • Madison, WI

7d • Onsite

About The Position

Work Schedule: 100% FTE, Days. Hours are from 8:00 am to 4:30 pm Monday through Friday. Primary location will be at University Hospital. You will be cross-trained to work in the Emergency Department for fill-in as needed and you may be asked to cover at the American Family Children's Hospital. Be part of something remarkable Bring your excellent customer service skills to UW Health and set a positive tone for an outstanding guest experience. We are seeking a Guest Services Ambassador to: Engage with patients and visitors as they enter the hospital with energy and enthusiasm. Complete health screening questions with patients and visitors or direct them to area-specific health screening workflows. Ensure the smooth flow of patients and visitors at all designated entrances of UW Health locations navigating them throughout the facility. Ensure supplies are stocked and keep the entrance area neat and organized. At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off and retirement plans. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to UW Health’s Wellness Options at Work that support employee/family well-being. Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Requirements

• High School Diploma or equivalent Required

Nice To Haves

• Customer service experience, administrative support, retail, or related experience Preferred

Responsibilities

• Engage with patients and visitors as they enter the hospital with energy and enthusiasm.
• Complete health screening questions with patients and visitors or direct them to area-specific health screening workflows.
• Ensure the smooth flow of patients and visitors at all designated entrances of UW Health locations navigating them throughout the facility.
• Ensure supplies are stocked and keep the entrance area neat and organized.

Benefits

• health and dental insurance
• paid time off
• retirement plans
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to UW Health’s Wellness Options at Work that support employee/family well-being.
• Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED