WSS - Hotel Front Desk (GSA) 3
About The Position
Ready for a flexible, customer-focused role that lets you contribute to the guest experience without a full-time commitment? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Part-Time Guest Services Ambassador (GSA)! This position is ideal for someone seeking a supplementary role, as you'll work one day a week only. You act as the "face" of the hotel, handling all front desk operations, ensuring every guest enjoys an exceptional stay, and you'll have the option to cross-train in Housekeeping for added versatility.
Responsibilities
- Guest Relations: Provide an excellent guest experience by greeting guests warmly and offering assistance. Routinely solicit comments from guests and respond to situations quickly, managing guest conflicts effectively.
- Front Desk Coordination: Coordinate all front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Handle operational needs efficiently and accurately.
- Safety & Compliance: Ensure safety of the building and occupants and be able to respond effectively in times of emergency. Inspect studios and public spaces daily according to company and brand standards.
- Sales & Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue. Maintain effective sales of ancillary offerings to maximize overall revenue.
- Property Support: Perform Laundry Duties (sorting, washing, drying, and folding company linen and terry, plus general cleaning of facilities).
- Team Versatility: Cross-train on the duties of all non-management staff members (including the option to train in Housekeeping), performing those duties as needed or requested by supervision.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
