WSS - Hotel Front Desk (GSA) 3

Sandpiper Property Mgt • Frederick, MD

62d

About The Position

Ready for a flexible, customer-focused role that lets you contribute to the guest experience without a full-time commitment? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Part-Time Guest Services Ambassador (GSA)! This position is ideal for someone seeking a supplementary role, as you'll work one day a week only. You act as the "face" of the hotel, handling all front desk operations, ensuring every guest enjoys an exceptional stay, and you'll have the option to cross-train in Housekeeping for added versatility.

Responsibilities

• Guest Relations: Provide an excellent guest experience by greeting guests warmly and offering assistance. Routinely solicit comments from guests and respond to situations quickly, managing guest conflicts effectively.
• Front Desk Coordination: Coordinate all front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Handle operational needs efficiently and accurately.
• Safety & Compliance: Ensure safety of the building and occupants and be able to respond effectively in times of emergency. Inspect studios and public spaces daily according to company and brand standards.
• Sales & Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue. Maintain effective sales of ancillary offerings to maximize overall revenue.
• Property Support: Perform Laundry Duties (sorting, washing, drying, and folding company linen and terry, plus general cleaning of facilities).
• Team Versatility: Cross-train on the duties of all non-management staff members (including the option to train in Housekeeping), performing those duties as needed or requested by supervision.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees