Guest Services Agent, Kohler Hospitality
About The Position
Join our guest services team—the heartbeat of our business and the warmth our guests remember long after their stay. Specific responsibilities include: Open the door and greet guest with “sense of arrival” by using proper greeting and last name. Register guests in property management system. Escort guests to their rooms with luggage. Valet guest’s vehicle if requested or give directions to parking areas for self-park. Assist guests with requested reservations for resort properties. Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage closets, and exterior building. Maintain furniture arrangement as required by season or event. Provide in depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions. Inform supervisor of any guest problems or unusual circumstances. This is Part-Time opportunity working Weekdays & Weekends. Shifts will vary between 6:00am and 11:00pm.
Requirements
- Candidates must be 18 years or older to apply.
- Candidates must possess a valid driver’s license.
- Strong verbal and written communication skills are necessary.
- Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
Responsibilities
- Open the door and greet guest with “sense of arrival” by using proper greeting and last name.
- Register guests in property management system.
- Escort guests to their rooms with luggage.
- Valet guest’s vehicle if requested or give directions to parking areas for self-park.
- Assist guests with requested reservations for resort properties.
- Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage closets, and exterior building. Maintain furniture arrangement as required by season or event.
- Provide in depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions.
- Inform supervisor of any guest problems or unusual circumstances.
Benefits
- Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
