Guest Services Agent - PM
About The Position
Join us for this incredible opportunity to be part our team as a Bell Attendant at Grand Hyatt Tampa Bay located in Tampa, FL. Guest Service Agents are in constant communication with the Front Office to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It's important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations. Additional Responsibilities include assisting with bicycles Rentals, distribution of beach kits, and running guest items and amenities to assist the front Desk. This role will assist in holding doors and supporting the drive when business demands.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal communication skills.
- Must have physical stamina to lift moderate amounts of weight.
- Ability to tolerate moderate amounts of walking.
Responsibilities
- On-property shuttle transportation to casitas, courts, Oystercatchers, and Bayside Pool
- Handing guest packages and deliveries to guestrooms
- Acts as a hotel concierge and knowledge of offering in the Tampa area
- Needs to be able to lift 50 pounds or more
Benefits
- Medical, Prescription, Dental and Vision Insurance after 30 days for full-time positions
- Paid Time Off after 90 days
- Free hotel room nights, Discounted and Friends & Family Room Rates
- Free employee cafeteria available every day
- 401K with company match
- Employee Stock Purchase Plan
- Paid Family Bonding Time and Adoption Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
