Guest Service Supervisor

State Of TexasLivingston, TX
376d$40,477 - $52,062Onsite

About The Position

The Guest Service Supervisor at the Alabama Coushatta Tribe of Texas Smoke Shop is responsible for overseeing all Guest Services Club Functions, ensuring a service-focused environment. This role involves training, developing, supervising, and reviewing the Guest Services and Bus Coordinator Team Members while effectively communicating with guests and management.

Requirements

  • High School Diploma or GED.
  • Minimum of three years of supervisory/management experience in a front-facing hospitality environment, or two years of supervisory experience combined with one year in a guest services role in a gaming facility.

Nice To Haves

  • Knowledge of the retail industry.
  • Flexibility to work various shifts including days, swings, and graveyard shifts, as well as weekends and holidays.

Responsibilities

  • Supervise all Guest Services Club Functions.
  • Train and develop Guest Services and Bus Coordinator Team Members.
  • Communicate effectively with guests and management.
  • Review performance of team members.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Executive, Legislative, and Other General Government Support

Education Level

High school or GED

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