Guest Service Supervisor

State Of Texas • Livingston, TX

376d • $40,477 - $52,062 • Onsite

About The Position

The Guest Service Supervisor at the Alabama Coushatta Tribe of Texas Smoke Shop is responsible for overseeing all Guest Services Club Functions, ensuring a service-focused environment. This role involves training, developing, supervising, and reviewing the Guest Services and Bus Coordinator Team Members while effectively communicating with guests and management.

Requirements

• High School Diploma or GED.
• Minimum of three years of supervisory/management experience in a front-facing hospitality environment, or two years of supervisory experience combined with one year in a guest services role in a gaming facility.

Nice To Haves

• Knowledge of the retail industry.
• Flexibility to work various shifts including days, swings, and graveyard shifts, as well as weekends and holidays.

Responsibilities

• Supervise all Guest Services Club Functions.
• Train and develop Guest Services and Bus Coordinator Team Members.
• Communicate effectively with guests and management.
• Review performance of team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED