Guest Service Specialist

Mister Car WashMilwaukee, WI
Onsite

About The Position

Mister Car Wash is a leading and innovative car wash brand, the nation's largest. The company is growing nationally and invests in leadership and training programs. The Guest Service Specialist (GSS) role is crucial for delivering exceptional customer service, embodying the company's core values: We Care, We Work Hard, and We Have Fun. This position is for individuals ready to be part of a special team and contribute to the brand's accelerated growth.

Requirements

  • Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles.
  • Sell with passion and energy.
  • Love working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Are open to feedback and learning new things.
  • Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what’s needed.

Responsibilities

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell our products and Unlimited Wash Club membership program.
  • Genuinely thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Ensure each customer leaves with a clean, dry, and shiny car.
  • Enjoy variety, hands-on work, and rewarding days.
  • Keep our sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.

Benefits

  • Be part of an extraordinary team.
  • Work where the energy is high and people are the heart of the business.
  • Supercharge your career growth.
  • Industry-leading training programs.
  • Same-day pay.
  • PTO from day one.
  • Affordable medical, dental and vision.
  • 401(k) match.
  • Tuition reimbursement.
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