Guest Service Specialist

Mister Car Wash

22h•Onsite

About The Position

Mister Car Wash is a leading and innovative car wash brand, and its team members are crucial in delivering exceptional customer service. The company is expanding nationally and is seeking a Guest Service Specialist (GSS) to join its team. This role is central to the brand, focusing on providing care, connection, and outstanding customer support to define every customer experience.

Requirements

Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles.
Sell with passion and energy.
Love working with others to get things done.
Thrive in a fast-paced, outdoor work environment.
Are open to feedback and learning new things.
Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
Have the energy to stay on your feet and the strength to lift what’s needed.

Responsibilities

Greet every customer with a wave and a smile.
Enthusiastically sell our products and Unlimited Wash Club membership program.
Genuinely thank each customer for choosing Mister.
Anticipate and solve customer needs.
Ensure each customer leaves with a clean, dry, and shiny car.
Enjoy variety, hands-on work, and rewarding days.
Keep our sites clean, inviting, and well-maintained.
Collaborate with team members to complete tasks and achieve goals.

Benefits

Be part of an extraordinary team.
Work where the energy is high and people are the heart of the business.
Everything we do is guided by our core values: We Care, We Work Hard, and We Have Fun.
Supercharge your career growth.
We’re scaling nationally and investing in leadership at every level.
Our industry-leading training programs will immerse you in our culture, brand standards, and operational playbook.
Make any day a payday.
With same-day pay, you have access to your money as you earn it.
Mister team members enjoy PTO from day one.
Affordable medical, dental and vision.
401(k) match.
Tuition reimbursement.