Guest Service Specialist

Mister Car Wash • Sanford, FL

21h • Onsite

About The Position

Mister Car Wash is a leading and innovative car wash brand, and its team members are crucial in delivering exceptional customer service. The company is expanding nationally and is seeking a Guest Service Specialist (GSS) to join its team. This role is central to the brand, focusing on providing care, connection, and outstanding customer support to define every customer experience.

Requirements

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Benefits

• Be part of an extraordinary team.
• Work where the energy is high and people are the heart of the business.
• Everything we do is guided by our core values: We Care, We Work Hard, and We Have Fun.
• Supercharge your career growth.
• We’re scaling nationally and investing in leadership at every level.
• Our industry-leading training programs will immerse you in our culture, brand standards, and operational playbook.
• Make any day a payday.
• With same-day pay, you have access to your money as you earn it.
• Mister team members enjoy PTO from day one.
• Affordable medical, dental and vision.
• 401(k) match.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees