Guest Service Sales Specialist
About The Position
Be the First Smile They See – and the Lasting Impression They Remember Chapter Aesthetic Studio is seeking a passionate Guest Service Sales Specialist to join our team. In this dynamic, full-time role, you’ll be the heartbeat of the guest experience—setting the tone from the moment someone walks through the door. More than a receptionist, you’re a relationship builder, confidence booster, and trusted guide throughout the guest journey. Chapter Aesthetic Studio is a new medical aesthetics brand, offering state-of-the-art, non-surgical skin care and body rejuvenation treatments. We exist to empower people to write their own story on beauty, because we believe beauty belongs to every body. Our team of experienced nurses and aesthetic specialists provide personalized care and incredible service, helping you feel good about where you are on life’s journey so that you can finally be who you were meant to be.
Requirements
- At least 2 years of sales experience in a fast-paced, guest-focused environment
- Friendly, outgoing personality with excellent communication and interpersonal skills
- Tech-savvy and comfortable with phones, booking systems, and POS software
- Organized, detail-oriented, and adaptable under pressure
- High school diploma or equivalent required
Responsibilities
- Welcome every guest with warmth, energy, and professionalism
- Create memorable experiences that foster loyalty and referrals
- Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing
- Support guests through product education, service recommendations, rebooking, and financing options
- Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships
- Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning
- Meet and exceed sales goals for services, memberships, and retail
- Maintain a clean, organized, and guest-ready studio environment
Benefits
- A supportive, people-first culture focused on delivering confidence through personalized care
- Ongoing training and professional development
- A modern, uplifting studio environment with a tight-knit, collaborative team
- Employee discounts on services and retail products
- Opportunities for growth and leadership across our expanding studio network
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
