Overnight - Guest Service Representative
About The Position
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. As our newest team member will be an integral part of the warm welcome and fond farewell process.
Requirements
- Neat, Clean and Polite?
- Ability to smile, acknowledges, greet and extend a warm welcome to each customer.
- Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc.
- Ability to communicate effectively in English in both written and oral forms.
- Must be at least 18 years of age.
- Must have a professional appearance and demeanor.
- Ability to sit or stand for longer periods of time (up to 6 or 8 hours, less break)
- Ability to answer the telephone and speak with guests in order to provide directions, record ticket numbers or provide overall customer service.
- Ability to manually calculate rates offhand, without the help of a calculator or fee computer
- Ability to work outside and withstand extreme temperatures
- Ability to use hands and arms in repeated motions (making change, punching clock, etc.)
Responsibilities
- Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards.
- Collecting valet parking fees using latest technology, parking software.
- Answering phones with a smile.
Benefits
- Eligible employees will participate in the various benefits plans including medical, dental, vision,
- flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
