Naskila Gaming-posted about 1 year ago
$21,050 - $26,208/Yr
Full-time
Onsite • Livingston, TX

The Guest Service Representative at Naskila Gaming is responsible for providing excellent customer service to guests at the hotel, motel, and resort. This role involves handling guest inquiries, managing reservations, and ensuring a positive experience for all visitors. The position requires effective communication skills and the ability to work in a fast-paced environment.

  • Provide excellent customer service to guests.
  • Handle guest inquiries and manage reservations.
  • Ensure a positive experience for all visitors.
  • Assist with check-in and check-out processes.
  • Maintain knowledge of hotel services and amenities.
  • High School Diploma or GED.
  • At least one year of guest service experience.
  • Proficient in Microsoft Office software.
  • Experience with PBX system.
  • Knowledge of the retail industry.
  • Bilingual preferred but not required.
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