Guest Service Attendant
About The Position
We're hiring a Part Time Guest Service Attendant at Hiddenbrooke Golf Club! Whether you’re just kickstarting your career or have a long-standing passion for customer service and working with people, there’s an exciting new opportunity for you at Hiddenbrooke Golf Club. Gain first-hand, in-depth customer service experience and engage with outdoorsmen from all over. Whether you’re in need of a part-time side hustle or just starting out, this is the perfect opportunity to seize the moment and develop lasting skills and relationships. Ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills. Guest Service Attendants create a positive experience by assisting guests and members with outside services such as event set up and execution, bag handling, club cleaning, maintenance, and more. Beginners are welcome – previous Guest Service Attendant experience is not required for the position. Ideal candidates have flexible schedules with availability to work weekends, holidays, and golf seasons, as needed. Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and outside service management. For more information on our open opportunities, apply today!
Requirements
- Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience
- Ability to read and speak English may be required in order to perform the duties of the job
- Must have a valid driver’s license
Responsibilities
- Assists with the overall upkeep of the clubhouse, cart storage area and parking lot
- Assists in the setup and execution of golf tournaments and outings
- Provides sincere and courteous service to all guests with items such as bag handling and club cleaning
- Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area
- Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition
- Prepares golf carts for play following the standards of Troon Golf
- Assists in educating players regarding course policy, current cart policy, speed of play and so forth
- Assists players by changing their golf spikes, if needed
- Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day
- May direct start of play
- Maintains accurate records of golfers renting clubs
- Services the customer who is renting golf clubs and cleans rental clubs upon return
- Assists with food and beverage activities
- Cleans golfers’ clubs upon completion of play
- Incorporates safe work practices in job performance
- Regular and reliable attendance
- Performs other duties as required by supervisor
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
