Guest Service Attendant

BallenIsles Country Club•East Hartford, CT

38d•Onsite

About The Position

East Hartford Golf Club is pleased to announce an exciting opportunity for a friendly and service‑focused Guest Service Attendant to join our team. This position plays an essential role in creating a welcoming, efficient, and memorable experience for all golfers and guests. Ideal candidates will enjoy working outdoors, engaging with people, and contributing to a positive club atmosphere. General Purpose: Creates a positive experience by assisting guests and members with outside services.

Requirements

Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience
Frequently stands, walks, uses hands, talks or hear.
Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches.
Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.
Regularly works in wet or humid condition (non-weather). Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals.
Frequently works in outdoor weather conditions.
Valid Driver’s License.
Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

Responsibilities

Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
Assists in the setup and execution of golf tournaments and outings.
Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
Prepares golf carts for play following the standards of Troon Golf.
Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
Assists players by changing their golf spikes, if needed.
Performs range maintenance such as presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
May direct start of play.
Maintains accurate records of golfers renting clubs.
Services the customer who is renting golf clubs and cleans rental clubs upon return.
Assists with food and beverage activities.
Cleans golfer's clubs upon completion of play.
Incorporates safe work practices in job performance.
Regular and reliable attendance.
Performs other duties as required.