Guest Service Attendant- Jersey Mikes

CREWSLos Angeles, CA
12dOnsite

About The Position

Warm friendly immediate greet to guests at door. Is also able to effectively process all transactions through the POS system quickly and accurately.

Requirements

  • Excellent communication skills.
  • Basic mathematical skills.
  • Basic reading and writing skills.
  • Basic computer skills.
  • Ability to use a point of sale system by ringing items in, taking payment and making change.
  • Organizational skills.
  • Multi-task oriented.
  • Knowledge of workplace safety procedures.
  • State food handler’s or alcohol compliance cards.
  • Must be able to work any shift (various hours-days off) and overtime as business dictates.
  • Must be able to work weekends, evenings, and holidays.
  • Must be able to freely access all areas of the store, including selling floor, stock area and register area.
  • Must be able to lift, carry, push, pull and/or handle merchandise throughout the store weighing up to 35 lbs.
  • Must be able to remain stationary, walk and/or stand for entire shift.
  • Must be able to bend, kneel, climb, reach, and grasp.
  • Frequent washing of hands following Health Department Guidelines.
  • Must be able to operate and use all equipment necessary to safely perform all duties.

Responsibilities

  • Ability to communicate effectively with customers in order to provide the best customer service.
  • Ability to work as a team member.
  • Perform opening checklist duties.
  • Process guests’ transactions through POS system
  • Assist with unit housekeeping.
  • Make sure guests are greeted in a timely manner with a warm smile and proper words.
  • Walk at pace of guest making eye contact and conversation.
  • Listen for phone and answer using correct words. Always address guests in a positive manner.
  • Sweep and clean front desk area regularly.
  • Menus clean and organized in proper place. Make regular menu runs.
  • Fill to go and merchandise orders if applicable following brand procedural checklists.
  • Interact with guests in and as they leave restaurant in a warm, caring manner.
  • Follow closing checklist and be checked out by manager before leaving.
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