Guest Service Attendant
About The Position
Tapatio Springs Hill Country Resort is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon. Essential Duties: Participates in maintaining the cleanliness of the facility. Assists customers with questions and concerns and in locating items. Assists with the overall upkeep of the clubhouse, cart storage area, and parking lot. Assists in the setup and execution of golf tournaments and outings. Provides sincere and courteous service to all guests with items such as bag handling and club cleaning. Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area. Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition. Prepares golf carts for play following the standards of Troon Golf. Assists in educating players regarding course policy, current cart policy, speed of play and so forth. Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day. May direct start of play. Maintains accurate records of golfers renting clubs. Services the customer who is renting golf clubs and cleans rental clubs upon return. Assists with food and beverage activities. Cleans golfers clubs upon completion of play. Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required.
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and speak English may be required in order to perform the duties of the job
Responsibilities
- Participates in maintaining the cleanliness of the facility.
- Assists customers with questions and concerns and in locating items.
- Assists with the overall upkeep of the clubhouse, cart storage area, and parking lot.
- Assists in the setup and execution of golf tournaments and outings.
- Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
- Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
- Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
- Prepares golf carts for play following the standards of Troon Golf.
- Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
- Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
- May direct start of play.
- Maintains accurate records of golfers renting clubs.
- Services the customer who is renting golf clubs and cleans rental clubs upon return.
- Assists with food and beverage activities.
- Cleans golfers clubs upon completion of play.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
