Guest Service Associate

Lucky Strike Entertainment • Greensboro, NC

8d • Onsite

About The Position

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Guest Service Host and help create unforgettable experiences for every guest. If you’re passionate about hospitality, thrive in a fast-paced environment, and love making guests feel welcome, start making your own luck today! Applicants must be at least 16 years of age. WHAT OUR GUEST SERVICE HOSTS DO Our Guest Service Hosts are the first point of contact for our guests. You’ll provide exceptional service, assist with inquiries, and ensure every guest enjoys a safe and pleasant experience.

Requirements

• Minimum age: 16 years.
• Strong customer service skills.
• Excellent multitasking abilities.
• Ability to prioritize and manage multiple tasks effectively.
• Basic math skills for cash handling.
• High school diploma or equivalent (or currently enrolled in high school).

Responsibilities

• Provide excellent Guest service by answering questions and assisting with inquiries.
• Stay up to date on all current specials and promotions.
• Assist Guests with facility offerings, ensuring they have a positive experience.
• Greet Guests in a friendly manner and assist with directions and general inquiries.
• Maintain the daily operation of Guest service areas.
• Assist with merchandising functions as needed.
• Ensure high standards of cleanliness, presentation, and service in work areas.
• Operate POS system and registers accurately.
• Ensure accuracy in transactions.
• Multi-task and prioritize tasks efficiently with minimal direction.
• Work in a fast-paced environment while maintaining professionalism.
• Perform other duties as assigned to support business needs.

Benefits

• Free bowling & attractions (laser tag, billiards, mini golf, ropes courses, and rides)
• $1 arcade play
• All‑day play at Boomers, FECs & Waterparks
• Friends & family discounts
• Food & beverage discounts
• Special discounts on parties and group events
• Perks start on your first day

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees