Guest Service Associate
About The Position
At European Wax Center, we're not just in the beauty business-we're in the confidence business. Join us as a Guest Service Associate and play a key role in helping people feel amazing, every single day. Whether you're new to the industry or bringing years of customer service expertise, this is a place where you'll grow, thrive, and be recognized. We're all about setting clear, achievable goals-and rewarding our team when they meet them. Here's what our compensation package looks like: Base Pay: $13/hr depending on experience Commission Potential: Earn $5-$8/hr extra with Wax Pass sales Additional Performance Bonuses: Up to $90 per pay period Average Total Pay: $15-$20/hr: Entry-level or early career in retail/hospitality $19-$25/hr: 1-3 years' experience with a proven sales track record We're not just another beauty brand. We're a fast-growing team under new ownership with a clear vision: to help you grow while delivering top-tier guest experiences. Whether you're early in your retail and customer service journey or a seasoned pro, you'll have the tools and support to succeed. We value initiative, innovation, and authentic personalities. We want associates who are confident, take pride in their performance, and genuinely enjoy helping people feel their best. At European Wax Center, we don't just provide waxing services-we create confidence-boosting experiences. We focus on skincare education, consistent guest care, and a supportive community known as STRUT. This role is offered by Ballast Wax West Services, LLC, an independent franchisee of European Wax Center. As an equal opportunity employer, we value diversity and do not discriminate based on any protected status.
Requirements
- A passion for beauty, wellness, and helping others
- Positive, proactive mindset with strong communication skills
- 1+ year of experience in customer service or retail (sales experience a plus!)
- Availability for one weekend shift and some flexible weekdays
- Reliable transportation and readiness to support the center as needed
Benefits
- Ongoing training, mentorship, and career path to Lead GSA, Assistant Center Manager, and beyond
- 30-60-90 day structured onboarding to set you up for success
- Flexible scheduling with consistent shifts
- Paid Time Off for Full Time and Part Time
- Medical insurance for Full Time (55% employer contribution)
- Supplemental insurance for Full Time
- 401(k) with employer match for Full Time and Part Time
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
