Guest Service Associate- Fitchburg

Green Meadows Farms • Fitchburg, MA

4d

About The Position

Guest Services Associate works and manages POS stations to sell medical and recreational products.

Requirements

• Minimum Education: High School Diploma or GED
• 1+ years of customer facing experience in the Retail or Hospitality Industries.
• Comfortable working with computers, preferably retail POS systems.
• Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.
• Excellent communication & organizational skills
• Strong analytical and technology skills.
• Ability to listen well and communicate effectively orally and in writing with various audiences.
• High attention to detail
• Unquestioned integrity
• High energy with a desire to work in a team-oriented, fast-paced environment

Nice To Haves

• Ideal candidate will have at least 1+ years of working in a cannabis retail capacity and have knowledge of different cannabis strains.
• Ability to speak more than one language (preferably Spanish).
• Foundational understanding of sales and upselling of products

Responsibilities

• Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;
• Correctly weigh, package, and label cannabis products, as required;
• Educate customers on the safe use of their selected cannabis products;
• Check customers' identification documents to verify that they are of legal age;
• Process customers' payments using the dispensary / retail's POS system;
• Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;
• Ensure the dispensary is clean and well-organized at all times;
• Take inventory of cannabis products and ensure that the sales floor is adequately stocked.
• Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.
• May participate in closing activities for the inventory vault area
• Ability to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts
• Engaging and supporting GMF’s marketing initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees