Guest Service Agent | HOTEL DU PONT

PM NewWilmington, DE
5d

About The Position

You understand the power of first impressions and take pride in delivering exceptional service. At HOTEL DU PONT, you help create experiences guests remember long after their stay.

Requirements

  • Warm, polished, and passionate about hospitality
  • Detail-oriented with strong communication skills
  • Able to multitask in a fast-paced setting
  • Flexible with shifts, including weekends and holidays

Nice To Haves

  • Front desk experience preferred
  • Opera a plus

Responsibilities

  • Greet and assist guests throughout arrival and departure
  • Provide information on hotel services and local attractions
  • Handle guest requests and resolve issues professionally
  • Process payments, verify reservations, and maintain accuracy
  • Coordinate with other departments to ensure smooth service
  • Promote amenities to enhance the guest stay
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