Guest Service Agent - Statue Cruises - Battery Park
Alcatraz Cruises•New York, NY
245d•$17
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About The Position
City Experiences is seeking Guest Service Agent for our Statue City Cruises operation in New York, NY (Battery Park). The Guest Services Agent is responsible for the end to end customer care for all guests at Battery Park, Liberty State Park, Liberty, and Ellis Island, depending on where the individual is assigned. The Guest Services Agent provides guests with boat schedules, ensures proper line management, crowd control, fields all possible guest questions, provides orientation and acts as a guest liaison for the company. The individual is also responsible for exemplary customer servicing, serving as the face of the company.
