Guest Service Agent-4
Sonesta Hotels•Anaheim, CA
445d•$37,440 - $39,520
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About The Position
The Guest Services Agent (GSA) plays a crucial role in ensuring guest satisfaction and operational success at the hotel. This position serves as the first point of contact for guests, handling front desk operations, guest relations, and supporting the Operations Manager. The GSA is responsible for delivering exceptional service, managing reservations, processing transactions, and maintaining security protocols.
