Guest Satisfaction Lead

Cabo Bobs•Austin, TX

13d•$17 - $22

About The Position

Guest Satisfaction Leads at Cabo Bobs work with the General Manager to provide the Cabo Bobs experience to the guest. This is done by following and teaching our policies and procedures, but also maintaining #BBM ( B e friendly, B e helpful, M ake it great). Serving great food and caring for guests are our keys to success. This is an entry level position into management. Cabo Bob's is not just any burrito restaurant. We see ourselves as a family, the kind of family that loves to have our friends over. We want our friends to come in relax, forget about the days stress and have a great meal. We work really hard to make this happen, but we have a lot of fun making this happen as well. In a family you look out for each other, you help each other out, and you push each other to succeed. That’s the reason our goal here is to keep you around and move you up. So, if our family sounds like something you would like to be a part of, apply today.

Requirements

Current Food Handler certificates
Ability to carry at least 50 lbs.
Strong communication skills (English required, bilingual a plus)
Strong interpersonal skills
Ability to stand for long periods of time
Ability to reach, bend, squat, and lift while on the shift
Able to multitask and organize
Must have open availability Monday through Saturday.

Nice To Haves

bilingual

Responsibilities

Working with a smile
Organize and plan ahead for business
Constantly looking for ways to improve
Provide daily impeccable service on the job
To instill our BBM ( B e friendly, B e helpful, M ake it great)
Pass down notes, complete temperature logs, clean up evaluations, prep lists, and restock checklists
Attend weekly meetings with general managers to discuss business, staffing, produce orders, and service. These may include managers from other stores or leadership in the company.
Cultivate relationships with staff, customers, and fellow management
Lead by positive example in all aspects of the job
Adhere to all store security procedures
Adhere to all store safety procedures