Guest Sales and Service Consultant

IngersollDes Moines, IA
35d$45,000 - $50,000

About The Position

Massage Heights Ingersoll is hiring a Front Desk Sales Consultant . This is not a receptionist role. If you don’t like selling, this will not be a good fit. We are looking for someone who is comfortable guiding conversations, handling objections, and closing memberships — both on the phone and in person. The Reality of the Role (No Sugarcoating:) You will be expected to sell memberships You will be measured on conversion rates You will receive coaching and feedback This is a performance-based role , not an admin position If that excites you, keep reading. If that makes you uncomfortable, please do not apply. This role rewards people who can convert — not people who just “show up.” We believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience. Join the Team at Massage Heights

Requirements

  • Experience in: Restaurant or hospitality service (servers do very well here), Retail or membership sales, Guest-facing roles where persuasion matters
  • Comfortable: Talking on the phone, Asking for the sale, Being coached, Being accountable to numbers

Responsibilities

  • Handling warm inbound inquiries (no cold calls)
  • Explaining services and memberships clearly and confidently
  • Guiding guests toward consistent care
  • Closing memberships and tracking results
  • Answering phones with confidence and energy
  • Following sales processes and conversion metrics

Benefits

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Training & development
  • Wellness resources
  • Opportunity for advancement
  • Tuition assistance
  • Paid training
  • Complimentary monthly massage

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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