Guest Sales and Service Consultant - Front Desk
About The Position
Massage Heights Ingersoll is hiring a Front Desk Sales Consultant. This is not a receptionist role. If you don’t like selling, this will not be a good fit. We are looking for someone who is comfortable guiding conversations, handling objections, and closing memberships — both on the phone and in person. The Reality of the Role (No Sugarcoating:) You will be expected to sell memberships You will be measured on conversion rates You will receive coaching and feedback This is a performance-based role, not an admin position If that excites you, keep reading. If that makes you uncomfortable, please do not apply. This role rewards people who can convert — not people who just “show up.” We are not looking for “everyone.” We are looking for someone who wants to perform, grow, and be rewarded for results. If that sounds like you, apply!
Requirements
- Experience in: Restaurant or hospitality service (servers do very well here)
- Retail or membership sales
- Guest-facing roles where persuasion matters
- Comfortable: Talking on the phone
- Asking for the sale
- Being coached
- Being accountable to numbers
Responsibilities
- Handling warm inbound inquiries (no cold calls)
- Explaining services and memberships clearly and confidently
- Guiding guests toward consistent care
- Closing memberships and tracking results
- Answering phones with confidence and energy
- Following sales processes and conversion metrics
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Health insurance
- Training & development
- Wellness resources
- Free massage every month
- Paid training
- Employee discounts
- Complimentary monthly massage
- Opportunity to grow within a broader wellness business ecosystem
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
