Guest Safety Officer

Space Needle•Seattle, WA

just now•$21 - $24•Onsite

About The Position

GENERAL POSITION SUMMARY: To provide a secure work environment for the employees of the Space Needle and to safeguard the assets of the company. ESSENTIAL FUNCTIONS: Proactively implement the security plan and operations of the Space Needle. Ensure that key and card access controls are followed. Prepare daily log on a daily basis. Back up all databases electronic and hard copy. Provide a strong presence in retail areas, being careful to observe and report shoplifting activities. Rove and patrol the premises to ensure the safety of the Space Needle, its guests and employees. Ensure that the DVR, Cameras and any other security hardware are working properly. Review DVR periodically for potential for potential problems or breeches of security. Maintain a professional demeanor at all times. Provide excellent customer service. Able to work within a team milieu. Complete incident reports and time sheets on a daily basis. Remain current with the literature and trends of the security field. Maintain good relations with Seattle Center Security and Seattle Police Department. Properly investigate any internal theft issues. Be reachable at all times by radio while on duty. Assist Guest Safety and Facilities Manager and departments as needed. Provide assistance to other employees to enhance customer service or assist in emergencies. Operate the fire panel and fire system.

Requirements

Formal self-defense training and/or willingness to learn if required and provided by the employer.
Experience with security – civilian or military.
Excellent verbal and written communication skills.
Ability to prepare clear, detailed and accurately written reports in a timely manner.
Ability to operate two-way radio, communications and surveillance system equipment.
Ability to operate multi-line telephone systems under busy or stressful situations while multi-tasking.
First Aid/CPR Certification or ability/willingness to obtain certification within sixty days of hire.
Valid Washington State Driver’s License.
Excellent customer service skills required.
Excellent computer skills including Outlook, Word, Excel and other databases as required.
Be able to learn in-house security access card system.
Confident, with the ability to defuse hostile situations with verbal de-escalation techniques.
Be able to lift 50lbs with the ability to perform physical activities inherent to security patrol duties, such as bending, walking, running, standing, and rapidly ascending or descending stairs in a high-rise structure as needed.

Responsibilities

Proactively implement the security plan and operations of the Space Needle.
Ensure that key and card access controls are followed.
Prepare daily log on a daily basis.
Back up all databases electronic and hard copy.
Provide a strong presence in retail areas, being careful to observe and report shoplifting activities.
Rove and patrol the premises to ensure the safety of the Space Needle, its guests and employees.
Ensure that the DVR, Cameras and any other security hardware are working properly.
Review DVR periodically for potential for potential problems or breeches of security.
Maintain a professional demeanor at all times.
Provide excellent customer service.
Able to work within a team milieu.
Complete incident reports and time sheets on a daily basis.
Remain current with the literature and trends of the security field.
Maintain good relations with Seattle Center Security and Seattle Police Department.
Properly investigate any internal theft issues.
Be reachable at all times by radio while on duty.
Assist Guest Safety and Facilities Manager and departments as needed.
Provide assistance to other employees to enhance customer service or assist in emergencies.
Operate the fire panel and fire system.
Cooperate with Seattle Police Department and Seattle Center police.
Knowledge of all locations of water shut offs and how to operate them.
Assist with disaster preparedness: i.e., earthquakes, fires and other crises.
Occasionally walk employees to their cars.
Accompany terminated employees to collect their belongings, retrieve company property and if necessary, escort them from the property.

Benefits

Medical, Dental, Vision, Life, Long Term Disability
401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages
Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.
Paid Personal Days (10 per year)
Paid Time Off of 14 days / year based on working 2080 hours / year
Tuition reimbursement of 50%, up to $2500 / year
New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan
25% discount for many purchases at the Space Needle (Retail, Food and Beverage, not applied towards alcohol purchases)
Charitable Contributions / Matching Gift, up to $200 year
$50 / month towards orca card or parking