Guest Room Runner

SARACEN DEVELOPMENT LLC•Pine Bluff, AR

97d•Onsite

About The Position

Under the supervision of the Housekeeping Floor Supervisor, the incumbent will be responsible for ensuring clean and orderly guest rooms while providing top quality customer service. All duties are to be performed within the guidelines of the Saracen Casino Resort’s policies and procedures, Internal Control Standards and objectives.

Requirements

Must be 21 years of age or older upon employment.
High school diploma or equivalent preferred.
Prior hotel cleaning experience preferred.
Must possess basic mathematical skills necessary for conducting inventories and counting linens.
Must possess excellent communication skills.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Ability to define problems; collect data, establish facts and draw valid conclusions.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to be approved for and maintain a valid gaming license.
Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Work nights, weekends and holidays as required.
Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Nice To Haves

Prior hotel cleaning experience preferred.

Responsibilities

Service guest rooms using cleaning agents and equipment to ensure adherence to departmental policies.
Remove, inventory, and replace soiled linens and prepare rooms for guest arrivals.
Organize and/or replenish guestroom amenities.
Maintain a clean and orderly cart with adequate supplies.
Assist other departmental personnel as needed.
Promote a positive public/employee relations at all times.
Maintain a clean, safe, hazard-free work environment within area of responsibility.
Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
Inform supervisor as necessary.
Attend all necessary meetings.
Assist in other projects, as directed.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
Outstanding example of and a credit to Saracen Casino Resort