Oxford Suites Spokane - Guest Room Attendant

Oxford Suites & Hotels•Spokane, WA

17d•$17 - $18•Onsite

About The Position

The primary responsibility of the Housekeeper is to maintain clean and attractive rooms for the guests of Oxford Collection of hotels. This position is responsible for the timely and proper cleaning and sanitizing of the guestrooms on a daily basis.

Requirements

Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Reliable and consistent attendance
Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.

Nice To Haves

High School Diploma or GED preferred
Hospitality / hotel work experience preferred
Housekeeping experience preferred

Responsibilities

Thoroughly clean and restock assigned guestrooms. This includes completing all pre-clean duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart setup
Perform cleaning duties such as vacuuming, dusting, mopping, changing linens, removing trash, and dirty linens
Change and replenish bed linens, towels, and guest amenities as needed
Perform deep cleaning tasks as required
Stock, maintain, and transport housekeeping supply carts daily
Dispose of trash and recyclables appropriately
Keep all hallways, public areas, and closets neat and clean
Prepare the housekeeping cleaning cart for the next day’s use and report any guest-borrowed items to the housekeeping supervisor
Perform all tasks in compliance with federal, state, and local food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.
Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations
Interact and acknowledge guests
Identify issues and resolve problems
Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests
Respond to special guest requests in a timely, friendly, and efficient manner
Reporting lost and found items in a timely manner and following lost and found procedures
Reporting maintenance issues in a timely manner
Communicate effectively with all hotel staff to ensure the smooth delivery of services
Complete a daily activity log with pertinent shift information for co-workers and leadership team
Adhere to attendance policies and maintain regular availability for scheduled shifts
Other duties as assigned