La Mansion | Guest Room Attendant - H2B
About The Position
The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks. Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match. This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.
Requirements
- Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests)
- Previous cleaning experience required
- Ability to stand, bend and do repetitive movements for long periods of time
- Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds
- Ability to push and pull housekeeping supply cart
- Ability and willingness to work a varied schedule which includes working on weekends and holidays
Nice To Haves
- Previous experience in hotel housekeeping preferred
Responsibilities
- Follows Omni’s Moments of Service or Forbes Service standards as applicable
- Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
- Restock and replace used items within guest rooms
- Communicate clean status of each room upon completion
- Remove room service trays and tables from guest rooms
- Stock supply cart and ensure that it is neat and well organized at all times
- Check all equipment prior to and after use to ensure that it is in good working order
- Respond to all hotel guests efficiently and in an appropriately friendly manner
- Reports and damages and/or maintenance problems to the Supervisor, the PBX operator or to the Housekeeping Coordinator
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
